Orbits Umbrella
← Custom Software

Software you sell, not software you use.

Building a product to sell is a different problem from building a tool for your own team. Multi-tenancy, billing, onboarding and support all have to exist before the first customer, and they're the parts founders underestimate.

What usually brings people here

  • A service business wanting to productise what it already does manually.
  • An internal tool other companies keep asking to buy.
  • A founder with a validated idea and no technical team.
  • An existing product that can't take on more customers without falling over.

What we build

  • Multi-tenant architecture with proper data isolation
  • Subscription billing, plans and usage limits
  • Self-service signup, onboarding and trials
  • Organisation, team and role management
  • Admin tooling so you can support your own customers

How we approach it

  1. 1

    Narrow the first release

    The smallest version somebody would pay for, not the version that beats every competitor.

  2. 2

    Build the boring parts properly

    Tenancy, billing and permissions are hard to retrofit and easy to get wrong.

  3. 3

    Instrument it

    You need to see activation, usage and churn from the first customer, not the hundredth.

What you get

  • A platform that can take on customers without a rebuild
  • Billing connected to a payment provider you control
  • Admin tools for your own support team
  • Infrastructure sized to what you have, with a path to more