Orbits Umbrella
← Custom Software

One place for people to do what they came to do.

Most large organisations have the information people need. It's just spread across systems nobody outside one department can access. A portal isn't a new system — it's a front door to the ones you have.

What usually brings people here

  • Staff or customers emailing a department to get information that already exists in a system.
  • The same data entered separately into three platforms.
  • A partner network managed through spreadsheets and attachments.
  • An intranet nobody uses because it's easier to ask a colleague.

What we build

  • Employee self-service portals
  • Customer account and service portals
  • Partner, supplier and distributor portals
  • Single sign-on and access management across connected systems
  • Document and request workflows with approval chains

How we approach it

  1. 1

    Integration before interface

    What the portal can show depends entirely on what the underlying systems will give up. We check that first.

  2. 2

    One audience at a time

    Portals fail when they try to serve employees, customers and partners in one release.

  3. 3

    Measure use, not launch

    A portal is successful when people stop emailing the department it replaced.

What you get

  • Integration with your existing ERP, CRM, HR or finance systems
  • Single sign-on against your identity provider
  • Role and permission structures mapped to your organisation
  • An admin interface so your team can manage access without us